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Client Management

Your entire client base,
organized.

A purpose-built CRM for professional genealogists. Move clients through a clear status pipeline — Prospect, Active, Completed, or Inactive — and track projects, scope, and communication history, all in one place.

J

Johnson Family Research

Margaret Johnson • Since Jan 2025

Active Projects
3
Last Contact
Mar 18, 2026
Hours Logged
42.5 hrs
Invoiced
$4,037
Active Civil War Ancestors DNA Analysis

Everything you need to know about a client, in one place.

Stop juggling spreadsheets and email threads. AncestorOS keeps every client detail organized and accessible.

Complete Client Profiles

Store contact information, status (Prospect, Active, Completed, or Inactive), tags for organizing by specialty or referral source, and a Next Action field so you always know exactly what needs to happen with each client. Filter your list by status and sort by name, date added, or last updated.

Project Tracking

Each client can have multiple projects, each with its own status, progress bar, due date, and research objectives. Know exactly what stage every engagement is at, at a glance.

Research Objective Management

Track exactly what you are trying to prove for each client — specific questions, hypotheses, and goals — so every research session stays focused and billable.

Dashboard & Engagement History

Your professional dashboard shows at a glance: active client count, hours logged this month, revenue this month, and outstanding invoice total. Every invoice, logged hour, and note is automatically attached to the client record — your full history is always one tap away.

Up and running in minutes.

1

Add a Client

Enter your client's name, contact details, and any background notes. Import from a CSV or add manually — takes about 60 seconds.

2

Define Project Scope

Create a project for the engagement, define the research objectives, set a scope and deliverable expectations, and attach any reference documents.

3

Track Everything Automatically

As you log time, send invoices, and capture research notes, everything flows back to the client record. Your CRM stays current without extra data entry.

Frequently Asked

Yes. You can import clients from a CSV file, or add them manually one at a time. We provide a downloadable import template to make it straightforward.
Unlimited clients on the Professional plan. There are no caps on clients, projects, or notes — your business can grow without hitting artificial limits.
Client-facing portals are on the roadmap. Currently, clients receive invoices and reports via email. You control what is shared and when.
Yes, deeply. Invoices are created directly from the client record, pre-populated with the client's name and billed project. All invoice history is visible on the client profile.
Yes. Your data is yours. You can export all client records, notes, and project data as CSV at any time — no hoops, no support tickets required.

Run your practice like a professional.

Join genealogists using AncestorOS to manage clients, track time, and get paid — all in one place.