GET IN TOUCH

We'd love to hear from you

Whether you have a question, a bug to report, or just want to say hello — we're a small team and we read every message.

General Support

Questions about your account, billing, or features

support@ancestoros.com Usually within 24 hours

Report a Bug

Found something broken? We want to know.

bugs@ancestoros.com Please include your browser and steps to reproduce

Partnerships & Press

Integration partnerships, press inquiries, and speaking requests

hello@ancestoros.com

Send us a message

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Thanks! We'll get back to you within 24 hours.

Quick answers

What are your support hours?

We monitor support Monday–Friday, 9am–6pm CT. We aim to respond within 24 hours on business days.

Do you have a status page?

Major incidents are announced on our Twitter/X @ancestoros. For ongoing issues, email support.

Can I request a feature?

Yes! Email bugs@ancestoros.com or use the feedback link inside the app. We read every request.

I'm a professional genealogist — can I get a demo?

Absolutely. Email hello@ancestoros.com and mention you'd like a walkthrough.

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